Industry Report

When AI Begins to "Understand" Guests: The Technological Frontier and Humanistic Boundary of Hotel Personalization in 2026

MBCT（MarvelBros C&T）2026-05-3015 min read

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# [Industry Insight - Trend Analysis] When AI Begins to "Understand" Guests: The Technological Frontier and Humanistic Boundary of Hotel Personalization in 2026

## Introduction

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